What is ‘phishing’?
‘Phishing’ is the attempt to obtain sensitive/confidential information for use by malicious individuals. This can be done in various ways, including through e-mails, fake websites, phone calls, or via social media.
How to protect against phishing attempts?
The following tips will help you to protect your organization and systems against phishing attempts:
- Carefully verify the sender of the message (name and e-mail address).
- Verify the content of the message.
- Do not open any attachments unless you are specifically expecting them.
- Do not click on any links unless you are specifically expecting them and can trace them to a valid TenneT website.
- Scan e-mails for viruses and malware before opening them.
- Use a spam filter.
- Make sure that all patches for your systems are implemented.
- Do not use an account with administrator rights as your standard mode of operation.
Have you received a phishing message?
Help us limit the damage by reporting any phishing attempts via our responsible disclosure statement. We will collect your information and try to provide support. We can also keep you informed of any relevant developments.
Further information?
If you have any further questions, please feel free to contact the TenneT Customer Care Centre by phoning +31 (0)88 936 1717, or send us an e-mail at tennetccc@tennet.eu.
