Electricity market

The energy sector is developing rapidly. The process of European market integration began some years ago. Its purpose is to create a single European market that enables market parties to trade gas and electricity across national borders easily and efficiently.

Explore the electricity market

Transparency data

We provide transparency data on our operations on our Dutch and German transparency page and on ENTSO-E. 

To transparency pages

Our vision is to be one of the most transparent Transmission System Operators (TSO) in Europe and thereby creating value for society. In this Energy Insights section we present selected energy related topics and show data, information and valuable insights. 



Facts & figures related to TenneT facilitating the market can be found here.

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People targets

We have long-term ambitions for society, diversity and safety, each of which is connected to a specific United Nations Sustainable Development Goal (SDG). The tables below show how our sustainable development is both transparent and measurable. Unless stated otherwise, the following tables show aggregated data for the Netherlands and Germany.


We address our stakeholders’ concerns by living up to our values - by being responsible, engaged and connected. We contribute to SDG 9 by delivering quality as well as reliable, sustainable and resilient infrastructure for all.

Status at the end of 2018Status at the end of 2017Status at the end of 2016
Number of public meetings and events conducted throughout the year738756171
Number of participants of public meetings and events~12,500~18,000N/A *)
Customer satisfaction score in Germany **)N/A *)94%N/A *)
Customer satisfaction score in the Netherlands **)87%N/A *)86%
Corporate reputation survey scoreN/A *)Good to very goodN/A *)

*) This KPI has not been measured in the given year.
**) Customers directly connected to our grid.

Read more about our stakeholder engagement


We recognise diversity as a key contributor to our success as a high-performing organisation. Our diversity ambition contributes to SDG 5, which aims to deliver gender equality and empower all women and girls.

2023 targetStatus at the end of 2018Status at the end of 2017
Gender KPIs:
Percentage of female executive and supervisory board members
Percentage of new female management hires (managers and senior managers)



Percentage of women among TenneT employees22%22%21%
Number of nationalities among TenneT employeesN/A3737
Age of TenneT employees
< 20 years
20-30 years
30-40 years
40-50 years
50-60 years
> 60 years


Further information

‘N/A’ indicates that there is no target available in the given category.At TenneT, we recognise diversity in its wider sense - not only in terms of gender, religion and culture, but also socio-economic backgrounds, skills, knowledge, personality nationality, age and gender. We believe that a diverse working environment helps us perform better as a company and deliver better value for our stakeholders and society. For now, we focus on gender diversity in our CSR ambition plan, as we believe we can improve on this front. 

Read more about our people


Safety is our number one priority. Our safety ambition contributes to SDG 8 by providing fair employment rights and a safe working environment for all employees and contractors.

Status at the end of 2018Status at the end of 2017
LTIF *)2.42.5
TRIR **)3.13.3

*) Lost Time Injury Frequency per one million working hours
**) Total Recordable Incident Rate per one million working hours

Further information

As TenneT we disclose our performance over previous years to enable our stakeholders to compare our performance to the safety information with other companies, within and outside our sector. To this extent, 'care for eachother' and 'leadership' are key and we continue to strive for 'zero harm'.

Read more about Safety at TenneT



We are committed to the environment, which means we minimise and compensate for our impact on the planet wherever possible.

Read more about our Planet Targets


We strive for an adequate return on invested capital as well as an affordable cost of electricity supply for society.

Read more about our Profit Targets