The energy sector is developing rapidly. The process of European market integration began some years ago. Its purpose is to create a single European market that enables market parties to trade gas and electricity across national borders easily and efficiently.
Our customers include everyone connected to the high voltage electricity grid as well as the metering responsible parties and programme responsible parties.
TenneT operates the national high-voltage grid in the Netherlands and a large part of the German grid, providing connection, transmission and system services to balance the supply and demand of electricity. Our wide range of customers include:
- Parties connected to the high-voltage grid, such as
- Electricity producers
- Regional grid operators
- Balance Responsible Parties (BRPs)
- Metering Responsible Parties (MRPs)
Our customers are important to us and we apply high standards to our customer service, which we constantly strive to improve. Our Customer Care Centre is the first point of contact for all customer questions. We also have Customer Relations Managers acting as a single point of contact for customers in each region.
Because electricity disruptions can have an enormous impact on homes and businesses, we make every effort to prevent power failures or, if they do occur, to restore the electricity supply as soon as possible. All disruptions are registered on our website.
MRP Register electricity
Register of acknowledged parties having electricity metering responsibility.Read more
History MRP Register electricity
History of the register of acknowledged parties having electricity metering responsibility.Read more
MRP Register Gas
Register of acknowledged parties having gas metering responsibility.Read more